…at the (Irish-y) burger joint in the first floor of a
historic hotel where I work now:
1) Napkin holders are in weird places and chairs aren’t
pushed in and in one of the lounges there’s a cardboard box in the corner and
two tables are shoved together and another one is missing and a sideboard is missing as
well, and I think it’s from the wedding that previous weekend, but then I find
out that there was a small reception the previous night, too.
The front door has smudges like knee-height and below,
and I check with my one (affable) coworker who was in the (military), and he
confirms that yeah, there were some toddlers at the wedding and they were
really running around.
Later, too, he points out that they were even by this
other glass pane that forms like a wind-shelter inside the front entrance,
since you could see smudges there, too, and not just on the front doors.
2) Like twenty-five minutes before we close two (late
college or early graduate school) (South Asian from South Asia) girls with
(princess) vibes come in, and the one orders one thing and then the other one isn’t
sure and I am confused and I say that I can put the first order in if the first customer is hungry, or
should I wait for the other person, and she says to put it in now, and then I
tell them that the kitchen is closing and we need the other order soon and I
will check back, and I check back after like three to four minutes and the other
girl says she’s ready, and she starts giving me her hamburger order but
substitutes mock chicken and I start to clarify toppings with her and she says
she likes it hot and I’m in the middle of taking her order and the other is
like, “ – and I’d like a diet Pepsi – “, and I turn to her and am like, “Excuse
me, I am not finished taking her order yet,” and I’m still taking the
ingredients when the other one is like, “Can we move tables? These chairs are
uncomfortable,” and again I politely but firmly tell her that I can assist her
with that, but I need to finish taking the other order first, and the other girl has
all of these questions about some sauce that she remembers that came with a
different dish and I figure out what it is and I say it’s fifty cents extra
because it’s complementary with that other dish but not with this one, and she says
she wants it but then she doesn’t, and then the other girl points out that the
burger she's ordering has jalapenos and she doesn’t like jalapenos, so she looks at the menu
and switches to something else, so I have to delete everything that I just
entered, and then she wants a black bean patty and not mock chicken, and I
finish taking that order and confirm it and I ask them to please listen because
once I send it to the kitchen there will be no more changes and it’s okay so I
send it, then I tell the one to try to go to the bar and try a seat there and
see if it’s more comfortable and if it is I can move them, and she asks about
the other rooms, and I say that some are usually available but not late at
night, it would be different if they had arrived at seven, and I go get the
Diet Pepsi and bring it back and they want to move and so I help them move,
then when I’m in the kitchen the one (straggly-bearded) (thin) (white) (stoner)
cook reminds me that that special sauce automatically comes with the black bean
patty and so I have to go get a manager to take that fifty cents off the bill
because I had inputted it as an extra sauce before the one girl changed her order, and then I bring out the first
dish to the one girl and she says they need plates to split it because
apparently they’re splitting it, and they want the sauce from the second dish with
the first dish and not the second, and so I go get that, and overall by this
point I’ve spent like twelve-to-fifteen minutes on a two-top where they just
ordered two entrees and 1 drink, and plus when the first dish comes the one
says that it’s not plated like it was in the past with a range of sauces and
sides and I say it’s always been plated like that and it’s a new special this
month so maybe she’s thinking of some other dish and she says no, it was that dish,
they ordered it here several weeks ago, so I just kind of shrug and then I go
off and do other things because I don’t want to deal with them, though I do
check with the cook and yes, it’s always been plated like that and those girls are wrong, and at some
point some time later the (quiet) (introverted) (tatted) (white) manager calls
out to me and asks if I have aspirin and I say that I don’t and she speaks to
them and the one girl who was interrupting me leaves, and then the other one
packs up stuff in one to-go box and leaves the other one unused and then she
asks if I have ApplePay while she’s on the phone and I say yes and I can meet
her at the front and she doesn’t respond and so I ask if she is ready to pay
now because I can help her now, and she is and so we go there, and I think
maybe at that point I help her take her to-go box up to the front because her one hand is full with her to-go cup
and her other hand is busy with her phone at her ear, and then she gets the
check and it’s $58 and leaves a $3 tip, and I notice that her cup is on the box
and it looks like a lot to carry so I’m nice anyways and I ask if she needs a
bag and she says yes and so I get one from the cupboard behind me and lay it on
the counter and right away she asks me to put the things inside it, and I speak
to her firmly but I also mis-choose my words because it’s late and I’m tired
and I’m like, “That is not a typical service provided at a restaurant in
America,” and she seems a little shocked, and she then says that she is having
trouble with her arm as she continues to hold her left hand up by her ear, and so I don’t
know what’s going on and who knows maybe she’s handicapped somehow and so I
pack her bag for her, and then her hand emerges from behind her ear and she puts
her phone in her pocket and her other arm is moving normally and she takes her
things to go meet her friend wherever her friend went.
. . .
(I do not miss the high number of [South Asian from
South Asia] customers from the one [Thai] restaurant that I used to work at…
It’s not “all of them,” but it’s certainly a noticeable amount of them, and
it’s just a pain to deal with, even more than “those white ladies” that we get at my current workplace… It also
makes me think of what my one [chubby] [Thai] ex-coworker would say a lot,
she’d just shake her head and be like, “I don’t know why Indian people are like
that,” and sometimes she'd add, "Picky.")
. . .
(I will have to prepare for students like this in the
future who ask me to bag stuff imperiously, and be nice and say that they didn’t intend it like that, but they
should be careful with that behavior towards staff in the future, if they ever
behave that way like at a meal at their place of employment or internship or
whatever, they will be judged harshly for it, like set it up like I’m doing them a
favor to clue them in like that.)