Tuesday, January 24, 2023

Addendum: The big printer, and automated phone confirmations.

Also, since the big printer can print out 2 or 3 pages when only 1 is needed, the one (Thai) manager who's a whiz at phone orders sometimes takes ten or fifteen minutes and separates out the sheets that are largely unused, draws a pen line through them so you know that side isn't applicable any more, and feeds them into the printer to reuse the paper.

 (We have a special pile next to the big printers, where we stack the largely unused sheets and save them for her.)

Overall I approve of this, but sometimes the new order is printed over some printing on a barely used page and it's hard to read, so you have to stop and look real carefully at it, or you have to go to the app's associated tablet or smartphone and pull up the email that you got for that order and look for all of the details there, so you can enter that order through the restaurant's standard ordering system and make the order active.

Also also, one or two of the apps also sends you an automated phone call where you have to punch in a confirmation number from the printout, though I also think you can preempt that by going online through the corresponding order email and do something there.

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